Director Hinojosa assumed her elected post in the Compliance and Facilitation Directorate of the World Customs Organization (WCO), effective January 1, 2016. She leads the directorate that is responsible assisting Members in implementing effective and efficient controls, ensuring fair and accurate revenue collection, and protecting society by intercepting and suppressing illicit and criminal activities. The directorate has the twin goal of securing and facilitating legitimate global supply chains through the simplification and harmonization of Customs procedures. In order to accomplish this, the Directorate, working with WCO Members, develops international standards covering all aspects of trade processes. Prior to her election and transition to her current post, she served nearly 29 years with the United States Custom Service/Customs and Border Protection (CBP). She is fluent in English and Spanish, and is currently studying French.